Help Center

How can we help you?

Find answers to common questions, explore guides, or reach out to our team.

Browse by Topic

Quick access to the most common help topics

Getting Started

New to Jumpstrt? Learn how to set up your account and start validating ideas.

Idea Validation

Understanding your validation scores, reports, and AI-powered analysis.

Pitching to Investors

How to submit your pitch and connect with investors on the platform.

Account & Billing

Manage your subscription, payments, and account settings.

Frequently Asked Questions

Quick answers to common questions

How do I get started with Jumpstrt?

Getting started is easy! Download Jumpstrt from the App Store, create an account with your email, and you're ready to validate your first startup idea. The app will guide you through entering your idea description, and our AI will analyze it across multiple dimensions including market potential, competition, and execution feasibility.

What does my validation score mean?

Your validation score (0-100) represents the overall viability of your startup idea based on our AI analysis. Scores above 70 indicate strong potential, 50-70 suggest areas for improvement, and below 50 may need significant pivoting. The score considers market size, competition, timing, execution complexity, and India-specific factors.

How do I pitch to investors on Jumpstrt?

To pitch to investors, navigate to the "Pitch" section in the app. Complete your founder profile, add your co-founders if applicable, and fill in your startup details. You can attach your validation report to strengthen your application. Once submitted, your pitch goes directly to our network of angels and VCs looking for promising Indian startups.

How do I manage my subscription?

Your subscription is managed through the App Store. To view or cancel your subscription, go to Settings on your iPhone > tap your name > Subscriptions > Jumpstrt. Free users get 1 validation per month. Premium subscribers get unlimited validations, detailed reports, and priority investor matching.

Is my startup idea kept confidential?

Absolutely. Your ideas are encrypted and never shared with third parties. Our AI processes your data securely, and we never use your specific ideas to train our models. Only you and the investors you explicitly pitch to can see your startup details. Read our Privacy Policy for more details.

What happens after I submit a pitch?

After submission, your pitch enters our review queue. Our team reviews each pitch for completeness and quality. Approved pitches are then visible to our investor network. If an investor is interested, they'll request a connection through the app. You'll receive notifications for any investor interest or feedback.

Can I validate multiple ideas?

Yes! Free users can validate 1 idea per month. Premium subscribers enjoy unlimited validations. All your validated ideas are saved in your history, so you can compare scores, track improvements, and reference past analyses anytime.

How does the Arena (competitions) work?

Arena hosts regular startup competitions where founders compete for prizes and investor attention. Join a competition, submit your validated idea, and get ranked against other participants. Top performers gain visibility with investors and may win cash prizes or exclusive mentorship opportunities.

Step-by-Step Guides

Detailed guides to help you make the most of Jumpstrt

Beginner

Creating Your First Validation

Learn how to describe your idea effectively and get the most accurate validation score.

Read Guide
Intermediate

Understanding Your Report

Deep dive into each section of your validation report and how to act on insights.

Read Guide
Intermediate

Crafting a Winning Pitch

Tips and best practices for creating a pitch that attracts investor interest.

Read Guide
Advanced

Improving Your Score

Strategies for iterating on your idea and improving your validation score over time.

Read Guide
Advanced

Competing in Arena

How to prepare for competitions and maximize your chances of winning.

Read Guide
Tips

Indian Market Insights

Understanding India-specific factors that affect your validation and pitch success.

Read Guide

Still need help?

Our support team is here to help you succeed. Reach out and we'll get back to you within 24 hours.

support@jumpstrt.it.com